Privacy Policy

Who we are

Our website address is:


Our Commitment to Your Privacy

Your privacy is very important to us, and it is an issue we take seriously. Our Privacy Policy as outlined here will cover how we collect and/or manage your personal information. It applies to Luna Balloon Club and to any agents and contractors engaged by us. It also applies to your use of this website and your interactions with us as a customer or subscriber.

Other sites (including those to which links and third party sites or services with which is connected) may have their own privacy policies and practices, which we do not control.

We may update our Terms and Conditions and this Privacy Policy from time to time without notice to you. All updates will be published on our website with relevant links on our home page.

We recommend you carefully read this privacy policy before using the Luna Balloon Club website. If you do not agree to this privacy policy we recommend that you do not use this site.


You, as a customer of Luna Balloon Club are very important and we aim to protect your privacy. Any and all personal information collected at Luna Balloon Club website will be kept strictly private and confidential. We collect only information that we need and we will not pass on your personal information except to meet a delivery commitment or the direct needs of Luna Balloon Club., or if required by law.

By using Luna Balloon Club website, you are consenting to the collection of information by Luna Balloon Club.

Privacy of email addresses

When providing personal information and  data on the Luna Balloon Club website you have opted in to receive future communications and marketing communications. Users have the right to opt-out of receiving communications from Luna Balloon Club.

Security of information: Luna Balloon Club values your privacy and security. We utilise industry standard Secure Sockets Layer technology (SSL) to enable a secure transaction environment for online commerce. It is your responsibility to notify your credit card provider if you suspect any unauthorised credit card use.


Cookies are pieces of information that a website or email transfers to your computer’s hard disk. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many major websites use them to provide useful features for their customers.

Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. If you’d prefer you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so.

Luna Balloon Club may access cookies within any form of online marketing including remarketing.


How long we retain your data 

Cookie data is retained indefinitely.


What rights you have over your data

If you have an opted in to providing personal data on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

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